First stage: reason to start the process -need for specific material On this specific project I had to manage and develop new contact with one of the biggest resources for zinc residues, while our need was for specific material which is unique in quality as well efficiency, at that period the ongoing demand at the market for is strong so you need to understand how to handle it at what we call "sellers' market". At first stage, our main target was to make sure we will have the stable supply for such period that can allow us to examine and verify the information we had on prior investigation we did on this type of zinc material, meaning will be able to achieve on our internal production both top quality finished product as well possibility to penetrate new local and global markets.
Looking into the process – and related actions:
Taking this into consideration and the market situation I had to extract data of this resource as much as I could in order to understand exactly how they operate and what will be the exact right way to reach my goal ,during this learning I came to the conclusion that if will be able to create personal contact with the other side as well prove our company past and long experience in the market ,also by using commercial elements such as serious business we had with the big global players ,I will get this business .
at this time, I had to keep the terms on our side as at end of the day if we do not make sure about it there will be no point in establishing of this mutual agreement and business relations.
let me mention that it was one of the most challenging experiences I had, knowing that if I will not take this chance it may effect our most critical commercial and profitable company business, so it made me go through the long way on such negotiation which is one day almost concluded and next you are feeling it is lost .
After I managed to bring it to the point we can work on the specific details in our first contract I can say it gives you the boost and the strength for the next stage which is sometimes even more challenging, we know each side has the procedures and bureaucracy and it can be frustrating and you must keep it along with other key points ,for this general bureaucracy there are always some difficulties ,different business culture also take effect here , in this case you need to know how to compromise so you can reach the end point while you receive full and clear answers for what you think its critical on your side .
At the end of this long discussion and negotiation we reached the agreement, as always each side had some of those points in, from my side I had the quality assurance as well suitable commercial terms as per our expectations, allowing us to move forward for the next stage .
Summarize and conclusions:
Let me mention that on most stages there was also teamwork involved, for example using the commercial on customer side, quality person which is in charge on technical side as well our finance and CEO for the final points, looking forward on the possible long term.
I do believe this was one of the most important case studies, at one place had the experience with new type of area that use different tools, during this time I can say that I learned by myself how to use those types for the next possible contact and negotiation, and it came very quick.
For the company I can say it was good experience for the present time and future, used this case and try to duplicate on other areas as well, I believe it's something most companies will do, also working as a team to achieve main goals.
We made this one and received very good quality material allowing us to work on massive production and penetrate the new market which was marked on our planning.