עמית נוריאלי

Salesforce CRM Administrator
- Daily administration and support of Salesforce database including managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations.
- Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers.
- Develop and create customized reports and dashboards.
- Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements.
- Train new and existing users on how to use database applications.
- Keep Salesforce users informed about system functionality and enhancements.
- Provide Salesforce users with technical support.
- Logging and tracking identified system problems through resolution.