Gabriela Alvarez

Gabriela Alvarez

Project Manager | Customer Success Management | Customer Retention | CRM Manager

גבעתיים, ישראל
פרילנסר
  צור קשר

אודותינו

Let’s connect and discuss how I can contribute to your project’s success. I’m excited about the opportunity to bring my skills and experience to your team and drive outstanding results together.

My services:

Offering Expert Project Management

Are you looking for a dedicated and experienced project manager to elevate your next project? Look no further!

With a strong background in project and configuration management, I bring a wealth of experience and a proven track record in delivering exceptional results. At a leading online ordering and marketing software startup, I successfully launched over 40 markets, optimizing market conversion rates and providing unparalleled customer support.

Here’s what I can bring to your team:

Proven Experience: 12 years of experience in Sales & Retention with a focus on software solutions and market expansion.
Proven Experience: Over 5 years of experience in project management, with a focus on software solutions and market expansion.
Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

Bilingual Translation Services: Spanish, English & Hebrew

As a native Spanish speaker fluent in English and Hebrew, I offer professional translation services that bridge language barriers with precision. With experience in translating anime series from English to Spanish, I ensure your content is translated with accuracy and cultural relevance. Whether you need documents, websites, or media content translated, I deliver high-quality translations that maintain the original message and tone.

Let me help you connect with a global audience!

Landing Pages & Simple Web Design with WordPress

Looking to make an impact online? I offer professional landing page creation and simple web design services using WordPress. Whether you need a sleek, conversion-focused landing page or a clean, user-friendly website, I can bring your vision to life. With experience in crafting websites that are both aesthetically pleasing and functional, I ensure your online presence stands out and meets your business goals.

Let’s build a website that works for you!

Website Administrator Services

Ensure your website stays fresh and relevant with my professional website administration services. I specialize in updating product listings, managing content, and making sure your site remains user-friendly and up-to-date. With attention to detail and a focus on maintaining a seamless user experience, I help your website perform at its best.

Let me handle the upkeep so you can focus on growing your business!

שפות

ספרדית (אמריקה הלטינית)
שפת אם
עברית
שליטה קרובה לשפת אם
אנגלית
שליטה קרובה לשפת אם

תחומי התמחות

אדמיניסטרציה

80 ₪ לשעה
מזכירה אישית
Here’s what I can bring to your team!

✅Proven Experience: Over 12 years of experience in Sales & Retention, with a focus on software solutions and market expansion.
✅Proven Experience: Over 5 years of experience in project management an, with a focus on software solutions and market expansion.
✅Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
✅Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
✅Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
✅Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌
נציגי שירות לקוחות
Here’s what I can bring to your team!

✅Proven Experience: Over 12 years of experience in Sales & Retention, with a focus on software solutions and market expansion.
✅Proven Experience: Over 5 years of experience in project management an, with a focus on software solutions and market expansion.
✅Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
✅Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
✅Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
✅Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌
תיאום שיווק, תיאום מכירות ,תיאום פגישות
Here’s what I can bring to your team!

✅Proven Experience: Over 12 years of experience in Sales & Retention, with a focus on software solutions and market expansion.
✅Proven Experience: Over 5 years of experience in project management an, with a focus on software solutions and market expansion.
✅Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
✅Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
✅Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
✅Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌

שיווק ומכירות

70 ₪ לשעה
שירות לקוחות, תמיכה, אדמיניסטרציה
Here’s what I can bring to your team!

✅Proven Experience: Over 12 years of experience in Sales & Retention, with a focus on software solutions and market expansion.
✅Proven Experience: Over 5 years of experience in project management an, with a focus on software solutions and market expansion.
✅Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
✅Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
✅Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
✅Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌

תרגום

80 ₪ לשעה
תרגום אנגלית
As a native Spanish speaker fluent in English and Hebrew, I offer professional translation services that bridge language barriers with precision. With experience in translating anime series from English to Spanish, I ensure your content is translated with accuracy and cultural relevance. Whether you need documents, websites, or media content translated, I deliver high-quality translations that maintain the original message and tone.

🌐 Let me help you connect with a global audience! 🌐


🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/
תרגום ספרדית
As a native Spanish speaker fluent in English and Hebrew, I offer professional translation services that bridge language barriers with precision. With experience in translating anime series from English to Spanish, I ensure your content is translated with accuracy and cultural relevance. Whether you need documents, websites, or media content translated, I deliver high-quality translations that maintain the original message and tone.

🌐 Let me help you connect with a global audience! 🌐

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

טכנולוגיה

100 ₪ לשעה
בדיקות תוכנה ואבטחת איכות - QA
Bug Reporting & Task Management: Report bugs and tasks management via JIRA, aiding software improvement.

Quality Assurance: tests writing & Execution for new tools and software functions to ensure quality releases.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌
ניהול תצורה
Here’s what I can bring to your team!

✅Proven Experience: Over 12 years of experience in Sales & Retention, with a focus on software solutions and market expansion.
✅Proven Experience: Over 5 years of experience in project management an, with a focus on software solutions and market expansion.
✅Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
✅Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
✅Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
✅Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌
ניהול פרויקטים, מנהל פרויקט
With a strong background in project and configuration management, I bring a wealth of experience and a proven track record in delivering exceptional results. At a leading online ordering and marketing software startup, I successfully launched over 40 markets, optimizing market conversion rates and providing unparalleled customer support.

Here’s what I can bring to your team:

Here’s what I can bring to your team!

✅Proven Experience: Over 12 years of experience in Sales & Retention, with a focus on software solutions and market expansion.
✅Proven Experience: Over 5 years of experience in project management an, with a focus on software solutions and market expansion.
✅Workflow Optimization: Expertise in creating and enhancing workflows and processes, ensuring seamless project execution from inception to completion.
✅Customer-Centric Approach: Strong background in providing top-tier customer support to enhance user experience and drive market success.
✅Versatile Skill Set: Adaptable to various project types and industries, ensuring tailored solutions to meet your specific needs.
✅Results-Driven: A keen eye for detail and a strategic mindset that consistently delivers projects on time and within budget.

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

👍💌 Employers References / Recommendations provided under request 👍💌

בניית אתרים

80 ₪ לשעה
בניית אתרים פשוטים, עמודי נחיתה
Looking to make an impact online? I offer professional landing page creation and simple web design services using WordPress. Whether you need a sleek, conversion-focused landing page or a clean, user-friendly website, I can bring your vision to life. With experience in crafting websites that are both aesthetically pleasing and functional, I ensure your online presence stands out and meets your business goals

🌐 Let’s build a website that works for you! 🌐

🚀🚀Let’s connect and discuss how I can contribute to your project’s success. I am excited about the opportunity to bring my skills and experience to your team and drive outstanding results together🚀🚀

For ➕ Details: https://www.linkedin.com/in/gabriela-alvarez-6357b9130/

נסיון תעסוקתי

2019 - 2024

Project Manager | Configuration Manager Team Lead

Tictuk - Yum! Brands , Tel Aviv, Israel
  • Workflows and Processes: Created and enhanced workflows and processes for improved efficiency.
  • Onboarding Projects: Onboarded 40+ markets, ensuring customers satisfaction and timely completion ( VIP customers: KFC / Pizza Hut / Taco Bell among others)
  • Menu/Catalogue Setup: Developed and customized customer catalogues on the Tictuk platform.
  • Catalogue Maintenance: Provided ongoing updates and service packages for accurate customer catalogues.
  • Marketing Campaigns: Designed and implemented marketing campaigns, including instant checkouts, drip campaigns, and retargeting, boosting customer engagement. Analyzed campaign data to optimize strategies.
  • Cross-Team Collaboration: Worked with Product, R&D, QA, and Marketing teams to align goals and deliverables.
  • Partner Relations: Built strong relationships with external partners, enhancing cooperation and project success.
  • Project Monitoring: Maintained project scope and timelines.
  • Transition Management: Ensured smooth handovers to CSM post-integration.
  • UX/UI Collaboration: Collaborated with UX/UI teams to enhance customer experience with new technologies.
  • Data Analysis: Analyzed customer data to inform strategy and process improvements.
  • Documentation: Created presentations, schedules, manuals, and training materials.
  • Mentoring & Training: Developed training plans and mentored teams and customers.
  • Knowledge Base: Maintained up-to-date knowledge bases.
  • Bug Reporting & Task Management: Reported bugs and managed tasks via JIRA, aiding software improvement.
  • Quality Assurance: Wrote and executed tests for new tools and software functions to ensure quality releases.
2017 - 2019

Tour Operator | Customer Success Manager

Genesis Tours , Petah Tikva, Israel
  • Sales, Trip coordination :communication with relevant stakeholders.
  • Customer Care, Billing & Retention treatments.
2015 - 2017

Retention Specialist | Shift Manager

E- Teacher Group , Ramat Gan, Israel
  • Retention treatments ensuring customer satisfaction, loyalty and ongoing engagement - Billing treatments & Sales.
  • Team performance management.
2014 - 2015

Quality Control Specialist

Picscout
  • Monitoring and optimizing web data

תארים אקדמיים

2017 - 2019

Graphic Design & Web Design

Mentor
2006 - 2009

Fashion & Apparel Design

Hascola Meimad

אנשים דומים ל- Gabriela Alvarez

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