Yoni danieli

Yoni danieli

Architect of quality, operation and customer support / success.

Tel Aviv-Yafo, ישראל
פרילנסר
  צור קשר

אודותינו

Vast experience in the areas of Operation, Quality & Customer support / success.
Curious about latest technologies and thier practical implementation.
Highly motivated by big challenges, establishment and improvement of existing processes / infrastructure / teams.

Architect of quality, operation and customer support / success.
Interdisciplinary experience in Software, Hardware and Mechanical development methodologies.
Building virtuoso teams of excellent technical knowledge with exceptional interpersonal skills. Making quality a language the organization value and uses, bringing quality products on time, on budget with great customer experience.

שפות

עברית
שפת אם
אנגלית
שליטה קרובה לשפת אם

תחומי התמחות

קאוצ'ינג ואימון

450 ₪ לשעה
אימון לניהול זמן
As a time management coach, I bring a unique blend of organizational expertise and motivational skills to empower individuals in optimizing their use of time. My coaching approach is rooted in understanding each individual's specific needs and challenges, tailoring strategies that foster enhanced productivity and efficiency. Through effective communication and goal-setting techniques, I guide clients in prioritizing tasks and setting realistic timelines. My commitment to continuous improvement and adaptability ensures that my coaching methods stay relevant and resonate with the evolving demands of a dynamic work environment. With a focus on instilling discipline and fostering a positive mindset, I help clients cultivate sustainable time management habits that lead to greater work-life balance and overall success.

בכירים

450 ₪ לשעה
סמנכ"ל תפעול - COO
Collaborating with every department within the organization to establish a shared language, centered on the timely delivery of exceptional products with an outstanding customer experience, all while managing and sustaining budgetary and operational efficiency.

סמנכ"ל לקוחות
I bring a comprehensive set of capabilities to empower leaders in enhancing customer-centric strategies and driving overall satisfaction. Drawing on my extensive experience, I guide Customer Success executives in developing and implementing effective customer engagement frameworks, ensuring seamless customer journeys and long-term relationships. My coaching approach emphasizes the alignment of business objectives with customer needs, fostering a culture of customer advocacy and loyalty. Through strategic insights and goal-oriented coaching, I assist leaders in optimizing team performance, improving customer retention rates, and maximizing the lifetime value of clients. With a focus on communication, empathy, and problem-solving, I help Customer Success executives navigate complex challenges while maintaining a customer-first mindset, ultimately contributing to the organization's growth and success in the competitive market.
סמנכ"ל אבטחת איכות
As a quality management coach, I bring a wealth of expertise in cultivating a culture of excellence within organizations. My coaching style is characterized by a keen understanding of quality principles and methodologies, coupled with a hands-on approach to implementation. I work closely with individuals and teams to instill a commitment to continuous improvement, emphasizing the importance of adherence to quality standards and best practices. Through effective communication and tailored strategies, I guide clients in identifying areas for enhancement, implementing corrective measures, and fostering a proactive approach to quality assurance. My coaching extends beyond theoretical knowledge, incorporating practical tools and real-world scenarios to ensure that individuals not only understand quality management concepts but can also seamlessly integrate them into their daily operations.

טכנולוגיה

450 ₪ לשעה
בדיקות תוכנה ואבטחת איכות - QA
Proficient in enhancing and cultivating quality standards across various organizational departments. Collaborating with your management team to elevate both quality levels and customer-centric initiatives.
ניהול פרויקטים, מנהל פרויקט
my professional journey has equipped me with a wealth of experience in orchestrating successful projects from inception to completion. Specializing in leveraging advanced project management methodologies and tools, I have guided diverse teams through intricate project landscapes, fostering seamless collaboration and transparent communication channels. My role extends beyond traditional project oversight, as I actively engage in strategic alignment, ensuring that project objectives harmonize with organizational aspirations. Recognized for my meticulous attention to detail and commitment to optimizing project efficiency, I have consistently delivered high-quality outcomes within designated timelines and budgets. My consultancy approach is rooted in a dedication to enhancing project management practices, earning a reputation for reliability and excellence in the dynamic realm of project execution.

נסיון תעסוקתי

ספטמבר 2016 - היום

VP quality & customer support / success

mobilogy , israel
  • Member of the management team, responsible to deliver quality products on time, on budget , with excellent customer experience.
  • Part of the M&A team, participated in the selling of the company to ESW Capital.
מרץ 2014 - אוגוסט 2016

Director of QA & IT

Sirin Labs , israel
  • Building and leading the IT and Quality teams
  • build the QA HW and SW teams
  • Performing Due Diligence to 3’rd party contractors in the HW & SW (android development) fields.
  • Work with 3’rd parties labs of cellular conformance and certification.
  • Lead the ISO-9001 certification for R&D and Production sites.
  • Build the IT / Security & AWS infrastructure.
ספטמבר 2009 - ינואר 2013

Head of QA

Better Place , israel
  • Build a Quality Assurance team (~60 people) responsible for validating and testing BetterPlace line of products, starting from the requirements phase, through testing during development. Performing vast experiments during Beta phase and monitoring real life network operation.
  • SW testing - of all product lines, including MIS (Amdocs, SAP etc.)
  • HW testing - of the battery change station, charge spots and incar navigation system.
  • Integration tests - with 3’rd parties (Renault)
  • Beta and live network tests - managing a fleet of 20 cars and experienment drivers.
2007 - ספטמבר 2009

Director QA

modu , israel
  • Build the team from scratch, responsible for all the relevant aspects of testing for modu products. the team was located partly in Israel (~30 people), some in Korea (mechanical tests), and part of it in china

קורסים, הסמכות, לימודי תעודה

2022

יעוץ ארגוני

מכללת גישות
  • פיתוח ארגוני
  • אתיקה מקצועית
  • אבחון ארגוני
  • אפיון ארגוני
  • תהליכים ארגוניים
  • פיתוח המשאב האנושי
  • ניהול עפ"י יעדים
  • הובלת שינוי בארגון
  • חדשנות ארגונית
  • פיתוח מנהיגות ומצוינות ארגונית
  • הערכה ובקרה
  • פוליטיקה ארגונית

שירות צבאי

אוויר

חוות דעת

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